Air cargo technology company CargoAi has unveiled a new AI assistant designed to streamline customer interactions and reduce reliance on email. The tool, called CargoCoPilot Agent, can operate across WhatsApp, email, airline websites and the firm’s own CargoMART booking portal. It is initial...

Etihad Cargo, the cargo and logistics arm of Etihad Aviation Group, launched its revamped online booking portal in October 2021 as part of the carrier's ongoing digitalisation strategy. In the six months since its launch, the booking portal has attracted a surge in new users and bookings, with 45...