Air France KLM Martinair Cargo (AFKLMP) has reached three major milestones in its ongoing commercial transformation: 91% of all bookings are now made through digital channels, the global rollout of CRM360 has been completed, and the PLUS service level has firmly established itself as a customer favo...

Air France KLM Martinair Cargo (AFKLMP Cargo) has unveiled CRM360, a new AI-powered global service platform designed to deliver a more personalised and responsive experience for customers worldwide. Developed in collaboration with Salesforce, the system aims to transform how the carrier supports ...

Air France KLM Martinair Cargo (AFKLMP) has reached a significant milestone in its commercial transformation, culminating in a record 85% of all bookings made online last month. This achievement underscores the success of its myCargo digital platform, which was developed in-house and has evolved ...

The globally-operating logistics service provider Rhenus has joined the Air France KLM Martinair Cargo SAF Program, investing in Sustainable Aviation Fuel (SAF) to help cut emissions in aviation. The initiative supports the company’s sustainability efforts while offering customers the opportunity ...

Air France KLM Martinair Cargo (AFKLMP) and IndiGo CarGo has announced the signing of an extensive Interline Agreement connecting their expansive networks. This marks the first step in their collaborative efforts to further develop a robust cargo partnership. This Special Prorate Agreement wil...

Air France KLM Martinair Cargo and China Cargo Airlines has announced the signing of a new hard block space agreement, marking a significant step forward in their partnership. This agreement, which takes effect on 1 July 2024, will allow China Cargo Airlines to utilise Air France's belly capacity...

Lions Vasylyna and Nikola embarked on a significant journey on 25 April, boarding on a Martinair Cargo 747 freighter aircraft headed for South Africa. The two lions are now en route from FELIDA, the specialised sanctuary for big cats run by animal welfare organisation FOUR PAWS in Friesland, the ...

In cooperation with Air France KLM Martinair Cargo, Ouwehands Zoo in Rhenen welcomed three koalas to their custom-built, dedicated habitat called “Koalia”, marking a special occasion because apart from being the only koalas in the Netherlands, they are the first to set foot on Dutch soil. Koa...

At the prestigious annual ball of the Netherland-America Foundation (NAF) on Friday, 18 November in New York, Air France KLM Martinair Cargo (AFKLMP Cargo) presented its Sustainability Award to AIT Worldwide Logistics. This award, received by AIT Worldwide Logistics’ CIO & EVP, Ray Fennelly, ...

Air France KLM Martinair Cargo has launched a new PLUS service level, reflecting its ongoing commitment to improving product quality and service standards. Available with immediate effect, this new service is specifically intended for cargo shipments requiring extra priority. It seamlessly com...

Air France KLM Martinair Cargo (AFKLMP Cargo) has partnered with Salesforce and Vonage to innovate its global customer service with a new Customer Relationship Management (CRM) solution. This provides customers with faster, better service by phone and digital channels, integrated into a single pl...

Air France KLM Martinair Cargo has announced the next steps in its digital commercial approach with the introduction of new digital services and allocation functionalities on its myCargo platform. Developed over the past six years with an in-house team of developers, technical product and process...

Air France KLM Martinair Cargo (AFKLMP Cargo) has taken a new step forward in making the airfreight industry more sustainable with the introduction of goSAF. As of today, customers can set the level of their contribution to sustainable aviation fuel (SAF) for every cargo shipment they book. Wi...

cargo.one and Air France KLM Martinair Cargo today unveiled a partnership, bringing capacity from one of the world’s largest combined cargo airlines to one of the leading marketplaces for digital air cargo bookings. The additional, high-quality digital booking option for Air France KLM Martinai...