Jessica Tyler

Jessica Tyler joined American Airlines in 2012. Now she is the President of Cargo and VP of Airport Excellence. She is responsible for supporting the teams that care for and equip the cargo and airport teams so they can continue to provide an exceptional experience for American Airlines customers around the world. Jessica’s previous roles within the organisation include Organizational Change Manager, Manager Continuous Improvement & Employee Engagement, Senior Manager- Planning & Execution, Managing Director of Cargo Culture and Transformation and VP Cargo Strategy & Development. Jessica led the largest investment in cargo to-date – a business transformation effort that is just one of several large-scale modernization and change initiatives she has overseen. Her experience and leadership in developing teams that achieve customer-focused success make her the right leader for the airports and cargo team in this challenging climate.