Gianluca Marcangelo

Gianluca Marcangelo began his career in the freight forwarding industry in 1998 taking care of the AOG product. In 2000 he moved to the current Italian branch of Global GSA Group under the tenure of Head of Operations managing several global accounts. In 2015 he moved to Oman Air HQ in Muscat where he held the position of Manager Customer Service first, then was promoted to Manager Special Products and Digital Innovation, leading one of the first community approach in our industry to the CEIV Pharma and Fresh certification process and the eAWB implementation. In 2021 he joined the Challenge Group as Senior Manager Cargo Transformation. Marcangelo is member of the new IATA PCWG and the CCA Technical Committee.