Cargo Handling

dnata shakes up its senior management structure

Dnata has introduced a new senior management structure which it said reflects the “robust expansion” of its international airport operations division.

The new set-up it added, enables the Dubai-headquartered aviation service provider to “leverage strengths and synergies and continually provide excellent brand and service experiences to all customers across its global operations”.

The new structure, which has been implemented gradually, includes three newly created regional chief executive officer (CEO) roles.

Reporting directly to Stewart Angus (pictured left), divisional senior vice president, international airport operations, the regional CEOs assume responsibility for dnata’s ground handling and cargo operations in multiple countries.

Ross Marino, a member of the dnata team since 2005, has been appointed regional CEO, UK & Europe. In his new role, he will oversee dnata’s operations at 13 airports in Belgium, Italy, Switzerland, The Netherlands and the UK.

Dirk Goovaerts, who has joined dnata in 2019 as regional CEO, Asia Pacific,is responsible for managing dnata’s businesses at 10 airports in Australia, the Philippines and Singapore.

Janis Balkens, who was promoted to regional CEO, new and emerging markets in 2018, will continue to lead the company’s operations at 35 airports in Brazil, Canada, Pakistan and Iraq.

dnata’s extensive handling operations in the US, which covers 28 airports across the country, will continue to be overseen by David Barker, CEO of dnata USA.

Angus said: “Our new regional structure allows us to get closer to our business and customers, operating with consistent standards and systems. It helps us leverage synergies across the regions and above all, ensure we constantly provide the best possible services to our customers at every airport.”

The new structure of dnata’s International Airport Operations does not affect dnata’s ground handling and cargo operations in the UAE, which continues to be managed by dnata’s UAE airport operations division, under the leadership of Steve Allen, divisional senior vice president.