DHL eCommerce launches ServicePoints across Vietnam offering greater choice and convenience

DHL eCommerce, a division of the world’s leading logistics company, Deutsche Post DHL Group, has launched a nationwide network of ServicePoints, enhancing its already successful and rapidly growing domestic delivery network, which was recently launched in July 2017.

This new service will offer considerably more choice and convenience for e-tailers and the consumer.

The ServicePoint network allows Vietnam’s e-tailers to easily process domestic parcels at convenient and easy to reach locations and deliver to their online customers the very next-day in Ho Chi Minh, Hanoi and tier one cities, and between 2-7 days to the rest of Vietnam.

Whilst the majority of shoppers still receive to-door deliveries, the consumer can now choose to pick up their orders from the very same and easily reached retail locations.

“Vietnam’s e-commerce sector is expected to grow seven times its current size and the number of parcels per day expected to grow 26% by 2020, says Thomas Harris, Managing Director, DHL eCommerce.

“Since we launched in July, we have seen fantastic growth which tells us that our customers love our service, and we will continue to launch new services and solutions that exceed our customers’ expectations and ensure we continue to ‘deliver the smile in the last mile’.”

DHL eCommerce has already launched more than 100 ServicePoints and will continue to rapidly expand to more than 1,000 in the coming months.

E-tailers may register with DHL eCommerce and simply deposit shipments at the nearest ServicePoint and have their shipments processed in less than a minute without any paperwork. ServicePoint operators manage the processing and handover of all parcels with a single mobile app, while their shoppers will receive shipment confirmation via SMS and email. Shipment track-and-trace, cash on delivery and shipment insurance services are also available.