American Airlines Cargo ends 2017 on a high

American’s Cargo organization announced an overall cargo traffic growth for 2017, up 15% from the previous calendar year.

This significant improvement followed a year-long effort to continue streamlining the customer experience with the introduction of new self-service tools to automate and improve the booking process alongside further implementation of new services like proactive shipment re-accommodation.

Throughout 2017, the carrier also announced a series of business enhancements regarding its green initiatives, pharma capabilities and infrastructure, additional wide body routes and new destinations.

Additionally, the airline celebrated its third consecutive Cargo Airline of the Year award in 2017 and 10th Cargo Airline of the Americas award, among others.