Asiana goes online with new cargo management system

Asiana Airlines officially went online with its new air cargo management system iCargo by IBS Software on 1 July after first signing an agreement in November 2016.

The system encompasses cargo booking, sales, transportation, and import management. After one year and eight months, system switching and employee training was completed successfully, and applied it formally to the company cargo system.

Asiana Airlines president and CEO, Kim Soo-cheon said: “On the 30th anniversary of the company’s founding, iCargo has enabled us to take a new leap forward, and by improving the quality of cargo transportation service and improving customer service, we will secure competitiveness to cope actively.”

Asiana Airlines will use iCargo to enhance customer convenience through improved cargo tracking service, improve transportation efficiency and visualsze transportation information by expanding mobile applications, and strengthen e-commerce transportation efficiency through strengthening network with external airlines and organizations.

IBS Software executive chairman, VK Mathews said: “It has been proven beyond doubt that iCargo is the world’s No:1 airline cargo management solution and it is indeed a proud moment for IBS. This successful cutover at Asiana stands testimony to our capability, professionalism and  commitment to support the requirements of global organizations like Asiana Airlines. Also, I hope that Asiana Airlines achieves consistent development and global prosperity with the introduction of iCargo”

Asiana Airlines has been involved in the system introduction and development process with Asiana IDT, which is in charge of building and operating the IT systems of the group companies.

Asiana IDT plans to operate the cargo system built on the company’s cloud server basis, and has completed work on linking the iCargo with the airline schedule and real-time arrival and departure information. In addition, warehouse management system, homepage, management information system etc. developed in-house and opened with iCargo.